Bursting water softener

[johnb]

...diddly, diddly...I've never seen anything like it in my life!!!

Just got back from an emergency callout to a flooded kitchen caused by a water softener.

There was water and softener resin all over the floor, although fortunately by the time I arrived the water had been turned off. When I looked, the cause was obvious. The valve assembly on the top of the softener was completely separated from the 'pot', which of course released a LOT of water, at mains pressure. The plastic threads supposed to hold the thing together appeared to be OK but nevertheless it looked as if internal pressure has been enough to force the threaded assemblies apart.

The local water presssure is quite high (5.5 to 6.5 Bar) and there was no pressure reducing valve fitted upstream of the softener.

I think there will be an insurance claim but if I was the insurer my initial reaction would be a Meldrew: 'I don't BELIEVE it!'. Anyone come across this problem before?

best regards,
John
_________________
best regards,
John

[Agile]

That does not surprise me at all!

If you check the data Plate or Makers specs then I dont expect it is rated for an inly pressure greater than probably 3.5 Bar.

It should have been fitted with a pressure reducing valve and a presure relief valve. I am sure the MI will have covered this.

There is only one person to blame and that is whoever fitted the softener. He may have a claim against him for a replacement softener at the very least!

Tony Glazier

Agile Services